Job Title: Customer Service in Healthcare Contract Duration: 3 months with potential to extend or covert... Pay Rate: $18-20.50 Location: Remote - Must reside in US Work Hours: 8 to 5 (must work EST or CST) Qualifications/Skills Needed: Needs to demonstrate leadership capabilities. This person is going to need to be able to problem solve. HEDIS / QARR Strong organizational skills Exceptional phone behavior Healthcare background (doctors office, hospital setting, 2+ years) Medical Terminology Exceptional work ethic Microsoft Office, must have stable internet connection, must be connected to secure Wi-Fi (home) not Starbucks, hotels, etc. High School Diploma Day To Day Responsibilities Of Role: Customer service Calling members via phone Calling the member and providing service Outbound calling Purpose of team is to close care gaps, and ensure they are being addresses. CAMERA FRIENDLY FOR MEETINGS HEDIS -Health Effectiveness Data and Information Sets QARR - Quality Assurance Reporting Requirements PSO Preventative Service Outreach (Majority) HRA Health Risk Assessment (Filler / temporary) Performance Expectations: This person may be asked to pivot and complete multiple projects and assignments in a timely manner. Training is going to be provided by the hiring leaders, but they do not have the capabilities to hand hold someone. Participation is a MUST. Leadership wants to ensure that this person is learning and absorbing the information provided. This person must be willing to demonstrate their knowledge and exhibit active listening. Job Title: Customer Service in Healthcare Contract Duration: 3 months with potential to extend or covert Pay Rate: $18-20.50 Location: Remote - Must reside in US Work Hours: 8 to 5 (must work EST or CST) Performance Expectations: This person may be asked to pivot and complete multiple projects and assignments in a timely manner. Training is going to be provided by the hiring leaders, but they do not have the capabilities to hand hold someone. Participation is a MUST. Leadership wants to ensure that this person is learning and absorbing the information provided. This person must be willing to demonstrate their knowledge and exhibit active listening. Contract Duration: 3 months with potential to extend or covert Pay Rate: $18-20.50 Location: Remote - Must reside in US Work Hours: 8 to 5 (must work EST or CST) Performance Expectations: This person may be asked to pivot and complete multiple projects and assignments in a timely manner. Training is going to be provided by the hiring leaders, but they do not have the capabilities to hand hold someone. Participation is a MUST. Leadership wants to ensure that this person is learning and absorbing the information provided. This person must be willing to demonstrate their knowledge and exhibit active listening Apply Job!