Note: The job is a remote job and is open to candidates in USA. Housecall Pro is dedicated to helping home service professionals streamline their operations. The Inside Sales Representative will engage in consultative selling, manage the full sales cycle, and build strong relationships with service professionals to enhance their experience and success.
Responsibilities
- Use a Pro-focused, consultative selling style rooted in understanding the Pro’s day-to-day challenges and goals
- Handle a full sales cycle from booking to close, and engagement
- Work collaboratively with a team to drive new attachment of service professionals to increase usage as a percentage of Pro’s total GMV and increase MRR per account managed
- Convey empathy for Pros’ pain to foster trust and connections to you as an individual and to our brand as a whole that are deeper than typical transactional sales
- Understand and adapt to our ongoing product and technology developments
- Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills
- Maintain daily activity metrics blended between calls and attended demos
Skills
- 1+ years experience in a similar customer facing, sales, or retention role
- Bachelor's degree equivalent experience preferred
- Proven success working with cross-functional teams, and building strong relationships internally and externally
- CRM experience strongly preferred
- Excellent written/verbal communication skills
- Strong problem solving skills
- Motivation, drive, and a self-starting attitude
- Ability to understand customer needs and meet those needs with a successful product sale
- Goal and results-driven
Benefits
- Health care insurance (medical, dental, vision, disability)
- Employee assistance program
- 401(K)
- Flexible time off
- Paid parental leave
- Tech reimbursement
- Other company benefits
Company Overview
- Housecall Pro is a developer of a mobile software platform used to connect back-end business operations and homeowners. It was founded in 2013, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://www.housecallpro.com.