[Remote] Paid Media Support Manager (Digital Marketing Agency Experience)

Note: The job is a remote job and is open to candidates in USA. Outsourcey is a digital marketing agency focused on revolutionizing global talent expansion. They are seeking a Paid Media Support Manager to lead and manage their Philippines-based Paid Media Coordinators, ensuring high-quality execution and workflow efficiency. Responsibilities • Lead and manage Digible’s Philippines-based Paid Media Coordinators • Ensure high-quality execution, workflow efficiency, and adherence to systems and standards • Partner with the Director of Support and Director of Business Operations to drive process adoption, tooling alignment, and team development • Support Level 2 and Level 3 Paid Media teams by enabling scalable, efficient execution (no direct ownership of strategy) • Directly manage, coach, and develop Paid Media Coordinators • Conduct regular one-on-ones, performance reviews, and development planning • Oversee onboarding and ramp-up of new team members • Hold team members accountable while fostering a positive, engaged culture • Serve as first escalation point for execution questions and blockers • Oversee daily execution work including: • Campaign builds and updates, QA checks, Tracking and tagging implementation, Geofencing setup, Bulk account changes, and Creative and concession updates • Maintain strict quality, accuracy, and on-time delivery standards • Monitor execution trends, error rates, and rework • Proactively resolve recurring issues through process improvements and training • Act as operational liaison between DPH Support, Agency Managers, Department Heads, and Business Operations • Translate leadership priorities into clear execution plans • Provide visibility into workflow status, risks, capacity, and team health • Ensure strong communication and alignment across time zones Skills • Five plus years of experience in digital marketing including paid and organic media • Comfort giving clear feedback and holding team members accountable • Strong understanding of paid media platforms including Google Ads, Meta Ads, Google Tag Manager, and Google Analytics • High attention to detail with a strong appreciation for quality assurance and process adherence • Excellent communication skills with the ability to collaborate across time zones • Prior experience leading or mentoring execution-focused teams with people management is strongly preferred • Agency experience is strongly preferred • Multifamily experience is a plus Benefits • Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities. Company Overview • Get ‘ready to start’, super-quality talent in 2 weeks It was founded in 2024, and is headquartered in , with a workforce of 201-500 employees. Its website is https://outsourcey.com/.