We are seeking a Staff Customer Success Manager to manage our high-value, Italian-speaking Enterprise Customers. As a strategic partner, you will navigate complex challenges, create impactful outcomes, and ensure mutual success. Requirements Full professional fluency in both Italian and English Proven experience managing large-scale Enterprise accounts A customer-first mindset, with a passion for building meaningful, trust-based relationships Strong technical acumen, able to quickly understand complex challenges and offer impactful, best-practice guidance Exceptional written and verbal communication skills, tailored to a variety of audiences and cultures Benefits Restricted Stock Units (RSUs) Comprehensive private medical care, accident cover and life insurance Flexible Time Off policy to recharge when you need it Choice of a high-end MacBook or Windows laptop, plus home office setup support An additional Volunteering Day off each year and 4+ Wellness Days for self-care and mental health Global gender-neutral parental leave and grandparent leave for life’s important moments Access to a confidential Employee Assistance Program offering mental health support Full access to LinkedIn Learning, a leading platform for professional development Full access to Wellness Coach, a mental well-being and fitness app Opportunities to connect and grow through our Company Inclusion Networks and Mentor Program Originally posted on Himalayas