This is a remote position.
WFH | Part-Time | PST (Pacific Standard Time)Overview:We are seeking a proactive and detail-oriented Virtual Assistant to support our client’s TikTok Shop operations and affiliate system. This role involves handling behind-the-scenes tasks, engaging with customers and affiliates, and managing key administrative responsibilities. The ideal candidate is organized, responsive, and familiar with TikTok and affiliate workflows.Key Responsibilities:
• Manage and support TikTok Shop backend tasks, including order tracking and customer updates.
• Coordinate with influencers and affiliates, ensuring proper onboarding, communication, and performance tracking.
• Follow up on customer reviews and feedback, and escalate issues when necessary.
• Respond to inquiries and comments across platforms in a timely and professional manner.
• Assist in various admin-related tasks such as data entry, file organization, and scheduling.
• Maintain records related to affiliate programs, promotions, and product reviews.
• Support content-related tasks (if needed) such as basic video uploads, links, and descriptions.
Qualifications:
• Prior experience as a Virtual Assistant or in a similar remote support role.
• Familiarity and experience with TikTok Shop and affiliate systems.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to work independently.
• Tech-savvy and able to manage multiple tools/platforms efficiently.