Medical Records Support Specialist, Release of Information

Job Description: • Review Requests for Records and the documents sent in response to the request. • Data Entry of Essential information for release. • Evaluate requests utilizing established quality control workflows. • Communicate with partnering departments to answer questions and resolve issues with requests. • Research and resolve workflow and record issues quickly to ensure timely delivery. • Identify and escalate critical and important issues to leads, managers, or directors in a timely manner. • Maintain queue turnaround time of one business day. • Meet established individual production and quality goals. • Support other queues, primarily in Central Operations, as shifting needs of the business require. • Support training of other colleagues as needed. • Carry out responsibilities in accordance with policies and procedures, including HIPAA, state/federal regulations related to operations and labor regulations. Requirements: • Minimum of 2 years' experience in medical records or related experience preferred. • Basic computer literacy and previous experience with Microsoft tools such as Outlook, Word, and Excel. • Previous training in HIPAA laws and regulations. • Minimum typing speed of 40 words per minute. • Required to pass an industry related course and exam within six months of hire. • Ability to work in a fast-paced, production-oriented environment. • Ability to work well in a small team environment, work independently and be productive with little supervision. • High level of reliability, productivity, and professionalism. • Excellent communication skills with a professional and respectful manner. • Superior attention to detail skills. Benefits: