Remote Live Chat Agent at Metrix IT Solutions INC San Antonio, TX
Remote Live Chat Agent job at Metrix IT Solutions INC. San Antonio, TX. Job Description: Job Responsibilities: Provide live chat support to customers in a professional and efficient manner Respond to customer inquiries, troubleshoot issues, and provide product information Maintain a high level of customer satisfaction by resolving customer concerns promptly Collaborate with internal teams to ensure timely resolution of customer issues Follow company policies and procedures while interacting with customers Essential Qualifications: Excellent written and verbal communication skills Strong problem-solving abilities Ability to multitask and prioritize tasks effectively Customer-centric approach with a desire to help others Proficient in using chat support tools and systems Desired Experience: Minimum of 1 year experience in a customer service or live chat support role Experience in a remote work environment is a plus Salary & Benefits: Minimum Salary: $40,000 Maximum Salary: $135,000 Currency: USD Full-time position with 100% Satisfaction Guarantee Opportunity to work with a company focused on integrity, innovation, and client satisfaction #J-18808-Ljbffr Metrix IT Solutions INC