[Remote] Patient Accounts Analyst I

Note: The job is a remote job and is open to candidates in USA. Community Health Systems is one of the nation’s leading healthcare providers, committed to helping people get well and live healthier. The Patient Accounts Analyst - IDR is responsible for managing the revenue cycle for assigned clinic locations, focusing on resolving billing issues and optimizing financial performance. Responsibilities • Reviews workflow dashboards and accounts receivable (AR) aging reports to identify trends in key financial performance indicators (KPIs) affecting clinic revenue cycle outcomes. • File and manage Federal Independent Dispute Resolution (IDR) submissions in accordance with the No Surprises Act. • Compile and organize documentation, including Explanation of Benefits (EOBs), medical records, and provider contracts to support IDR filings. • Researches and resolves billing delays, insurance denials, and payment discrepancies, ensuring timely submission and payment of accounts. • Performs root cause analysis to identify recurring issues in billing workflows and collaborates with clinic personnel to prevent reoccurrence. • Processes account adjustments in accordance with PPS/CHS policies and compliance regulations. • Provides training and education to clinic personnel on billing policies, system workflows, and best practices for revenue cycle efficiency. • Documents all communication, training sessions, and issue resolutions between clinic staff, corporate personnel, and revenue cycle teams to maintain accurate records. • Maintains current knowledge of federal and state billing regulations, ensuring compliance with payer guidelines and revenue cycle best practices. • Identifies and escalates complex issues outside standard workflows, ensuring timely resolution through the appropriate leadership channels. • Performs other duties as assigned. • Maintains regular and reliable attendance. • Complies with all policies and standards. Skills • H.S. Diploma or GED required • 1-2 years of experience in medical billing, patient accounts, insurance claims processing, or revenue cycle operations required • Associate Degree or higher in Healthcare Administration, Business, Accounting, or a related field preferred • Experience with Federal Independent Dispute Resolution (IDR) processes strongly preferred • Knowledge and experience with No Surprises Act strongly preferred • Experience working with Athena, Epic, or other practice management systems preferred Benefits • Medical, dental and vision, insurance • Flexible scheduling • 401k Company Overview • Community Health Systems is one of the nation’s leading healthcare providers. It was founded in 1985, and is headquartered in Franklin, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.chs.net.