[Remote] Project Manager - Sephora Account

Note: The job is a remote job and is open to candidates in USA. SnapStrat is an established enterprise software startup focused on helping organizations optimize their most important decision processes. They are seeking a Project Manager for the Sephora account to provide project leadership and ensure the highest level of service to Sephora and its brand partners. Responsibilities • Lead a variety of projects ensuring stakeholders are updated, schedules are maintained, and changes are processed correctly • Manage, track, and prioritize the backlog of functionality to be delivered to Sephora, ensuring user requirements are clearly understood • Coordinate across stakeholder groups to ensure all aspects of the plan are aligned with Sephora's sampling strategy • Collaborating with the Sephora Sampling Strategy Team and SnapStrat's technology development team, provide project management for the successful delivery of new functionality to the SnapStrat/Sephora application including an up-to-date project plan • Ensure timely and accurate deliver of relevant information between Sephora, SnapStrat and its Brand users • Prepare for and facilitate weekly progress review meeting between Sephora and SnapStrat • Prepare and deliver training for both Sephora and Brand users • Provide front-line customer support for both Sephora and Brand users • Gather customer feedback from both Sephora and Brand users • Serve as a point of contact for requesting additional functionality from both Sephora and its Brand Partners Skills • 2+ years' experience project expertise, preferably in a role either in, or requiring, direct interaction with enterprise customers • Demonstrated ability to facilitate all areas of the PM Lifecyle: Scope/Planning/Execution • Advanced skills with project management tools and/or frameworks • Proficiency in the bolthires Office Suite of products including Power Point, Excel, and Word • Experience in developing and tracking project plans • Experience preparing for and leading planning sessions with multiple stakeholders • Effective communication skills, both written and verbal • Exceptional time-management and organizational skills: detail-oriented • Strong time management skills: ability to juggle priorities • Can-do positive attitude and a roll-up-your-sleeves approach • Personable and flexible with demands and changes in business • Passion for both SnapStrat and Sephora, our businesses, and goals • Able to work in ambiguity and a work in a changing environment • A college degree or equivalent experience • Experience with Jira, Zendesk, and any project management tools • Customer support • Business requirements definition • Experience in the beauty and/or technology industries Benefits • Health Care Plan (Medical, Dental & Vision) • Paid Time Off (Vacation, Sick & Public Holidays) • Work From Home Company Overview • SW Platform for customer-centered strategic decisions It was founded in 2016, and is headquartered in Oakland, California, USA, with a workforce of 2-10 employees. Its website is Apply tot his job Apply tot his job Apply To this Job