Call Center Agent (100% Remote) **US ONLY** - Now Hiring
About the job Call Center Agent (100% Remote) **US ONLY**
JOB OVERVIEW:
?Customer Care Representative Full-Time
?Reports to Customer Care Team Lead
?100% Remotework from home!
RESPONSIBILITIES: ?Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ?Delivers quality customer satisfaction with every contact ?Meets key individual productivity metrics in line with department goals ?Displays understanding and follow through with policies and guidelines ?Communicate to management regarding issues ?Other duties as assigned
SKILLS:
?Strong verbal and written communication skills
?Fast typing speed (at least 50 wpm or above)
?Tech-savvy and a fast learner
?Customer-focused
?Ability to work under stress to achieve targets
?Previous experience with Zendesk is a plus
?College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ?A desktop or laptop (2015 or newer, Mac or PC) ?A voice-capable headset, and a webcam to carry out training and work duties. ?Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ?A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) **US ONLY** - Now Hiring
Posted on: 27-02-2025 00:00
House Manager/Personal Assistant
Posted on: 27-02-2025 00:00
Mobile Support Analyst - ITIL
Posted on: 27-02-2025 00:00
Work online as a chat moderator
Posted on: 27-02-2025 00:00
On Air Personality - Milwaukee Bucks YouTube Channel
Posted on: 27-02-2025 00:00
Virtual Chat Support Specialist ? Phone-Free Remote Role (Entry Level)
Posted on: 27-02-2025 00:00
Online Survey Taker
Posted on: 27-02-2025 00:00
Fully Remote Data Entry Clerk ? No Experience Needed
Posted on: 27-02-2025 00:00
(Part-time jobs) Amazon Jobs: Work from Home Customer Service Opportunities ? No Experience Needed
Posted on: 27-02-2025 00:00
Remote Data Entry Clerk (Entry Level)
Posted on: 27-02-2025 00:00
Amazon Delivery Driver
Posted on: 05-10-2024 00:00
Senior External Engagement Manager, AWS Economic Development
Posted on: 19-02-2025 06:29
Remote Jobs, Jobs At Delta Airlines Remote, Delta Airlines Hiring
Posted on: 27-02-2025 00:00
[Entry Level/No Experience] Ups Data Entry Remote Jobs - Apply Now
Posted on: 07-08-2024 00:00
2Nd Gen Apple Tv Remote
Posted on: 17-09-2024 00:00
Remote live chat agent
Posted on: 16-07-2024 19:06
Virtual Assistant- Remote
Posted on: 27-02-2025 00:00
(Virtual Assistant) Disney Remote Data Entry - Remote Jobs
Posted on: 16-07-2024 18:36
Customer care representative
Posted on: 16-07-2024 18:37
Audit Manager - Education (Flexibility to work remote)
Posted on: 31-01-2025 10:00