Cigna careers remote
As an Intake Representative in eviCore healthcare?s Non-Clinical Call Center, you will serve as the main point of contact for inbound callers as you manage their benefits needs from start to finish. This includes processing requests for service, speaking with physicians? offices and sites where the procedures will take place, as well as capturing and entering the necessary demographic and medical information in order to build the case file. You will also provide status updates and serve as a liaison to our clinical staff when needed.
Upon joining us, you will attend 6 weeks of in-depth training to help ensure your success here at eviCore healthcare. After training, a mentor and supervisor will guide your performance as you take inbound calls from doctor's offices and/or diagnostic centers, through a computer generated system. The ability to multitask will be key, as you will be listening, entering information, completing Internet searches, and asking probing questions. Specifically, you will:
Process Review of Service Request notifications that do not require certification of medical necessity
Promptly transfer Review of Services calls which cannot be completed via the formal script to a Clinical First Level Reviewer or Medical Reviewer for completion
Work with sites, patients and physician?s offices to investigate and resolve any pre-certification questions or concerns and preempt unanticipated issues
Provide professional, courteous and accurate information to all callers
What You Should Have
Similar Remote Jobs
Cigna careers remote
Posted on: 27-02-2025 00:00
Data Entry Assistant (100% Remote)
Posted on: 27-02-2025 00:00
(Part-time jobs) Amazon Jobs: Work from Home Customer Service Opportunities ? No Experience Needed
Posted on: 27-02-2025 00:00
Entry Level Travel Advisor Theme Park Remote
Posted on: 27-02-2025 00:00
Work from Home Data Entry Typing Jobs ? Earn Money Remotely
Posted on: 27-02-2025 00:00
South Airlines Remote Customer Service Rep ? part-time
Posted on: 27-02-2025 00:00
Delta Airlines Opinion Sharing and Data Entry Job Opportunity...
Posted on: 27-02-2025 00:00
Customer Chat Support Specialist ? Entry Level, Work from Home
Posted on: 27-02-2025 00:00
In Home Caregiver with Weekly Pay
Posted on: 27-02-2025 00:00
[REMOTE] Long-Term Agreement (LTA) Consultants for Recovery Programming
Posted on: 27-02-2025 00:00
Walmart Remote Data Entry Jobs ? Hiring Now
Posted on: 16-07-2024 18:39
PR Manager?Disney Signature Experiences
Posted on: 16-11-2024 00:00
Remote Customer Support Specialist (P&C)
Posted on: 23-02-2025 00:00
Personal Finance for Teens Tutor
Posted on: 15-12-2024 15:02
Shop Assistant - BMW
Posted on: 27-02-2025 00:00
Software Development Engineer in Test (Local Storage)
Posted on: 27-09-2024 00:00
User Experience Athlete ( Night shift, Remote)
Posted on: 25-11-2024 05:19
Mid Level Data/Cost Analyst Remote / Telecommute Jobs
Posted on: 02-02-2025 00:00
Manufacturing Operator I (3rd shift) - Full-time role
Posted on: 23-10-2024 04:43
CVS Remote Customer Service Representative – Apply Now
Posted on: 12-09-2024 00:00