Cigna careers remote

Remote, USA Full-time Posted 2025-06-21

As an Intake Representative in eviCore healthcare?s Non-Clinical Call Center, you will serve as the main point of contact for inbound callers as you manage their benefits needs from start to finish. This includes processing requests for service, speaking with physicians? offices and sites where the procedures will take place, as well as capturing and entering the necessary demographic and medical information in order to build the case file. You will also provide status updates and serve as a liaison to our clinical staff when needed.

Upon joining us, you will attend 6 weeks of in-depth training to help ensure your success here at eviCore healthcare. After training, a mentor and supervisor will guide your performance as you take inbound calls from doctor's offices and/or diagnostic centers, through a computer generated system. The ability to multitask will be key, as you will be listening, entering information, completing Internet searches, and asking probing questions. Specifically, you will:
Process Review of Service Request notifications that do not require certification of medical necessity
Promptly transfer Review of Services calls which cannot be completed via the formal script to a Clinical First Level Reviewer or Medical Reviewer for completion
Work with sites, patients and physician?s offices to investigate and resolve any pre-certification questions or concerns and preempt unanticipated issues
Provide professional, courteous and accurate information to all callers
What You Should Have

Apply for the Job

Cigna careers remote

Similar Remote Jobs

Cigna careers remote

Data Entry Assistant (100% Remote)

(Part-time jobs) Amazon Jobs: Work from Home Customer Service Opportunities ? No Experience Needed

Entry Level Travel Advisor Theme Park Remote

Work from Home Data Entry Typing Jobs ? Earn Money Remotely

South Airlines Remote Customer Service Rep ? part-time

Delta Airlines Opinion Sharing and Data Entry Job Opportunity...

Customer Chat Support Specialist ? Entry Level, Work from Home

In Home Caregiver with Weekly Pay

[REMOTE] Long-Term Agreement (LTA) Consultants for Recovery Programming

Walmart Remote Data Entry Jobs ? Hiring Now

PR Manager?Disney Signature Experiences

Remote Customer Support Specialist (P&C)

Personal Finance for Teens Tutor

Shop Assistant - BMW

Software Development Engineer in Test (Local Storage)

User Experience Athlete ( Night shift, Remote)

Mid Level Data/Cost Analyst Remote / Telecommute Jobs

Manufacturing Operator I (3rd shift) - Full-time role

CVS Remote Customer Service Representative – Apply Now