Customer service agent

Remote, USA Full-time Posted 2025-06-21

Description Introduction

CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...

Description

The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.

In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.

Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Build dispatchers daily schedules with breaks and lunches taken into consideration
? Determine which dispatchers are eligible for certain trips based on the language spoken by the member
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk

Requirements
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts

Last updated : 2024-09-19

Apply Job!

Apply for the Job

Customer service agent

Similar Remote Jobs

Customer service agent

Entry-Level Brand Ambassador

Customer support remote

Turf Tech ($18/hr)

Remote ESL/ELL Tutor

Crossing Agreement Coordinator

Mompreneur - Dropshipping

Food Hygiene Technician

Non Executive Director

Customer manager remote

Account Manager (Full Time, Remote)

Full Time Branch Ambassador North Queens Area

Remote Entry Level Financial Consultant

Part Time Remote Jobs Southwest Airlines, Remote Airline Jobs

Sterile Processing Coordinator - Surgical Services - FT - Nights - MHW

Call Center Rep (Remote Opportunity!!)

Technical Support Data Engineer (Fully Remote in India)

Security Software Engineer (L5) - Security Services Engineering

Sr Business Intelligence Engineer, Prime Video Sports Tech Ops

Work from Home Part-Time Virtual Assistant Jobs for Teens