Job Summary: We are seeking a highly skilled and motivated Customer Service Assistant to join our team at Workwarp. As a Customer Service Assistant, you will play a critical role in providing exceptional customer service, processing credits and debits, and maintaining accurate financial records. This is a remote opportunity with a competitive salary and comprehensive benefits package. Key Responsibilities: Review and maintain bills of materials in the system Respond to incoming calls from customers and vendors in a timely and professional manner Perform month-end processing and process credits and debits Maintain accurate and up-to-date vendor files and contact information Develop and implement a system of financial recordkeeping, including issuing receipts and recording payments Demonstrate excellent communication skills, including helpfulness and patience when interacting with vendors, customers, and colleagues Adhere to established company safety policies and procedures Collaborate with Production Supervisors and co-workers to achieve common goals Perform administrative functions, such as electronic and physical filing, scanning, and organizing documents Maintain electronic documents, including spreadsheets and other office files Enter receivers into the ERP software and maintain accurate inventory levels Assist other departments with administrative tasks as needed Requirements: High school diploma or equivalent required; associate's degree preferred 1 year of administrative assistant experience; experience in a manufacturing or warehouse environment a plus Proficient in Microsoft Office Suite, with advanced Excel skills Experience with SharePoint and Salesforce a plus Strong organizational skills and attention to detail Excellent communication and customer service skills Ability to work in a fast-paced environment and adapt to changing priorities Reliable transportation and punctuality Ability to work overtime as needed What We Offer: Competitive salary Comprehensive benefits package, including medical, dental, and generous leave policies Opportunity to work with a leading global designer, manufacturer, and distributor of high-performance doors and windows Collaborative and dynamic work environment Professional development and growth opportunities How to Apply: If you are a motivated and customer-focused individual looking for a new challenge, please submit your application today. We look forward to hearing from you! Apply for this job