Job Summary Job Type: Full-Time Salary: $15.00 – $18.00 per hour Working Hours: 40 hours per week Company: Amazon Location: Montgomery, Alabama Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan, Employee Discounts Description Amazon is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Montgomery, Alabama location. This entry-level position is perfect for those who are eager to start a career in customer service and thrive in a dynamic, fast-paced environment. Requirements High school diploma or equivalent Excellent communication skills, both verbal and written Basic computer skills including familiarity with Microsoft Office Strong problem-solving abilities Ability to work in a team-oriented environment Positive attitude and a willingness to learn Responsibilities Provide exceptional customer service by responding to inquiries and resolving issues via phone, email, or chat Document and update customer records based on interactions Assist customers with product questions, order placement, and troubleshooting Follow up on customer interactions to ensure satisfaction Collaborate with team members to ensure a consistent and high-quality customer experience Meet performance metrics related to customer satisfaction, response time, and accuracy Benefits Health Insurance Dental Insurance Paid Training Paid Vacations 401(k) Plan Employee Discounts Educational Qualifications High school diploma or equivalent is required. Some college experience is advantageous but not mandatory. Experience No prior experience is required for this entry-level position. However, previous experience in customer service, retail, or a related field is a plus. Company Overview Amazon is a global leader in e-commerce and cloud computing, dedicated to delivering an unparalleled customer experience. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to succeed. Join our team and be a part of a company that is constantly innovating and making a difference in the world. Apply today to start your journey with Amazon and become a valued member of our customer service team in Montgomery, Alabama. Apply Job!