Job Summary Job Type: Full-time Salary: $15 – $18 per hour Working Hours: 40 hours per week Company: Amazon Location: Durham, North Carolina Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Job Description Amazon is looking for dedicated and enthusiastic Customer Service Supporters to join our team in Durham, NC. As a Customer Service Supporter, you will be responsible for providing top-notch service to our valued customers. If you have a passion for helping others and thrive in a dynamic work environment, we encourage you to apply for immediate hiring. Key Responsibilities Respond to customer inquiries via phone, email, or live chat in a timely and professional manner. Resolve customer complaints and issues by providing appropriate solutions and alternatives. Maintain a strong understanding of Amazon’s products, services, and policies to assist customers effectively. Document customer interactions and follow up on pending issues. Collaborate with other departments to ensure customer satisfaction. Requirements High school diploma or equivalent; Bachelor’s degree preferred. Previous experience in customer service or a related field is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Proficiency in Microsoft Office and customer service software. Ability to work flexible hours, including weekends and holidays, as needed. Benefits Health, Dental, and Vision Insurance Paid Training Paid Vacations 401(k) with company match Employee Discounts Opportunities for career growth and advancement Company Overview Amazon is a global leader in e-commerce and technology, dedicated to delivering exceptional customer experiences. Our team is composed of innovative and driven individuals who are passionate about making a positive impact. At Amazon, we foster a collaborative and inclusive environment where your ideas and contributions are valued. Join us and be part of a company that is constantly evolving and shaping the future of retail. Apply now to become a part of our dynamic team and help us continue to provide world-class service to our customers! Apply Job!