Join our team at Aetna as a Customer Service Representative and make a meaningful difference in the lives of our members. We're seeking a passionate and skilled individual to provide exceptional support and deliver heart-driven service to our customers. This remote-based position offers a competitive salary, flexible scheduling, and the opportunity to work with a leading healthcare company. Job Details: Hiring Organization: Aetna Post Name: Customer Service Representative Qualifications: Bachelor's Degree Industry: Private Employment Type: Full-time Work Hours: 8 hours Salary: $20 - $30/hour Locations: Monroeville, USA (remote work available) Required Qualifications: 1 year of experience in customer-facing roles (e.g., call center, retail, customer support environment, hospitality industry, military experience) Computer proficiency in Windows-based applications Preferred Qualifications: Ability to issue resolution in a positive, helpful manner Open to engaging with customers in a patient, supportive way that demonstrates a genuine concern for improving the customer's quality of life Reliability and adherence to scheduling standards Ability to demonstrate patience and empathy and express confirmation and confidence Strong customer service skills, including courteous phone etiquette and professionalism Strong oral, written, and interpersonal skills Company Overview: At CVS Health, we're committed to delivering human-driven healthcare that improves the lives of our members. Our purpose guides our obligation to provide exceptional service and support to our customers. We strive to create a culture of diversity, inclusion, and belonging, and we're an equal opportunity employer. Apply Now: If you're passionate about delivering exceptional customer service and making a difference in the lives of our members, we want to hear from you! Apply today and join our team as a Customer Service Representative. Apply Now Apply for this job