Job Summary: Join Marriott's Customer Engagement Centers team as a Customer Service Representative and start a journey of possibilities! We're seeking enthusiastic and customer-focused individuals to work from home and provide exceptional service to our guests. As a Customer Service Representative, you will be responsible for handling incoming contacts, answering questions, and supporting customers with their booking needs across various Marriott brands. Key Highlights: Competitive Salary: Earn a competitive hourly base rate paid weekly, with eligibility for monthly incentives Remote Opportunity: Work from the comfort of your home with a flexible schedule Comprehensive Benefits: Enjoy a benefits package including medical, dental, vision, Retirement Savings Plan with company match, employee stock purchase program, travel discounts, and more Immediate Openings: Start your journey with Marriott today! Responsibilities: Handle incoming contacts for Marriott brands via voice, email, and chat Process reservation requests and support basic loyalty and customer care requests Identify guest reservation needs and follow sales techniques to maximize revenue Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines, and case management Provide customer support through assistance and guidance in issue resolution Requirements: High school diploma or G.E.D. equivalent No related work experience required No supervisory experience required Must live within 100 miles of Austin, TX CEC Reliable internet connection with a minimum of 3 Mbps download speed and 1 Mbps upload speed What We Offer: Paid training Competitive hourly base rate Eligibility for monthly incentives Comprehensive benefits package Opportunity to grow and develop your career with Marriott How to Apply: Ready to join our team? Click the link below to apply now and start your journey with Marriott! Apply Now Apply for this job