Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist at HSN. As a remote team member, you will have the opportunity to work from home and provide exceptional service to our customers via inbound calls. If you are a motivated and enthusiastic individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Key Responsibilities: Answer inbound customer calls and provide personalized support to customers Troubleshoot and resolve customer complaints in a timely and professional manner Work in a fast-paced environment and handle a high volume of customer inquiries Report to an assigned Supervisor and work a set schedule and structured day Opportunity for advancement across the entire Qurate network What We Offer: Competitive salary starting at $15.00/hour Automatic pay increases every 6 months for 2 years Pay for Performance incentive paid out monthly to eligible team members Opportunity to work in a virtual environment and develop your skills Flexible scheduling and remote work opportunity Requirements: Fluent in English and Spanish (bilingual opportunity available) High-speed internet connection and a self-provided computer or laptop (Microsoft Operating System, not older than 3 years) Headset compatible with HSN specifications Available to work weekends, holidays, and additional hours as required Reside in Florida, Tennessee, or Virginia Training and Development: Paid training period with required attendance and participation Orientation and training will begin on Monday for six weeks, Monday-Friday 9:00 am-5:30 pm ET About Us: Qurate Retail Group is a family of six leading retail brands, including HSN, QVC, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road. We are committed to providing a more human way to shop and offer a unique shopping experience to our customers. Join our team and be part of a diverse and inspired group of individuals who are passionate about delivering exceptional customer service. Apply Now Apply for this job