Entry-Level Amazon Virtual Customer Service Representative

Entry-Level Amazon Virtual Customer Service Representative Job Post

Job Summary...

Job Type: Full-Time

Salary: $15 ? $18 per hour

Working Hours: Flexible Schedule

Company: Amazon

Location: Remote

Benefits: Health, Dental, Paid Training, Paid Vacations, and more.

Description

Amazon is seeking an enthusiastic, dedicated, and customer-focused individual to join our team as an Entry-Level Virtual Customer Service Representative. This is a remote position that offers a flexible schedule, making it an excellent opportunity for those who value a work-life balance. You will be the first point of contact for our customers and will be responsible for ensuring their satisfaction with our products and services.

Our Virtual Customer Service Representatives play a vital role in creating a positive experience for customers around the world. You will handle customer inquiries, provide solutions, and ensure that customers have a seamless and enjoyable experience. This position provides comprehensive paid training and opportunities for career advancement within Amazon.

Requirements
? High school diploma or equivalent
? Excellent verbal and written communication skills
? Proficient in basic computer applications and internet navigation
? Ability to work independently and in a team environment
? Strong problem-solving skills
? Availability to work flexible hours, including weekends and holidays
? Reliable high-speed internet connection

Responsibilities
? Respond to customer inquiries via phone, email, and chat
? Provide accurate, valid, and complete information by using the right methods/tools
? Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
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