At arenaflex, we're committed to revolutionizing the way we approach data-driven decision-making. As a leading innovator in the industry, we're seeking an exceptional Analytics Intake and Coordinator to join our Reservations Reporting & Analytics crew. This is an exciting opportunity to work from home, leveraging your expertise to drive operational performance, enhance customer satisfaction, and boost revenue.
**About arenaflex**
arenaflex is a forward-thinking organization that thrives on innovation and collaboration. Our mission is to empower our teams to make a meaningful impact through data-driven insights. With a strong focus on employee growth and development, we offer a dynamic work environment that fosters creativity, inclusivity, and continuous learning.
**Job Characteristics and Key Responsibilities**
As an Analytics Intake and Coordinator, you'll play a vital role in handling the consumption method of information and analytics requests, coordinating tasks across multiple groups, and ensuring the smooth execution of analytics projects. Your key responsibilities will include:
* **Analytics Intake:**
+ Serve as the primary point of contact for all analytics requests, information stakeholders' needs, and requirements
+ Collaborate with various teams to gather project specifications, data sources, and targets for analytics projects
+ Conduct a thorough evaluation of incoming requests to determine feasibility, resource requirements, and alignment with strategic goals
+ Prioritize and allocate analytics tasks based on available resources and organizational priorities
+ Ensure clear documentation and monitoring of analytics requests, progress, and outcomes
* **Project Coordination:**
+ Act as a liaison between teams, facilitating effective communication and collaboration among project team members
+ Develop project plans, timelines, and resource allocations for analytics projects, ensuring tasks stay on track
+ Coordinate project-related activities, including data collection, analysis, modeling, and reporting, in collaboration with analytics teams
+ Monitor project milestones and deliverables, identifying and addressing any risks or issues that may arise
+ Provide regular project status updates to stakeholders, highlighting key insights, findings, and recommendations
* **Stakeholder Management:**
+ Build and maintain strong relationships with stakeholders across divisions to understand their analytics needs and align priorities
+ Collaborate with stakeholders to define project objectives, deliverables, and success criteria
+ Facilitate meetings, workshops, and presentations to gather requirements, communicate progress, and gather feedback
+ Address stakeholder inquiries, concerns, and requests, ensuring timely and quality resolution
* **Project Process Improvement:**
+ Identify opportunities to streamline and optimize the analytics consumption and project coordination processes
+ Develop and implement quality practices, standards, and templates to enhance performance and effectiveness
+ Continuously monitor the performance of analytics projects, seeking feedback and identifying areas for improvement
+ Stay up-to-date with industry trends, emerging technologies, and advancements in analytics methodologies
+ Assist in coordinating divisional training sessions and workshops to support continuous skill development based on most common skill gaps and divisional project needs
**WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)**
To excel in this role, you'll need:
* A Bachelor's degree in business, engineering, technology, or a related field, and 3+ years of relevant work experience in analytics, data management, or related roles; ideally with project coordination and process development responsibilities
* Excellent project management skills, including planning, organizing, and coordinating multiple tasks concurrently with cross-functional teams
* Exceptional communication skills, both verbal and written, with the ability to effectively communicate complex concepts to stakeholders at all levels
* Strong interpersonal skills to foster collaboration and build relationships across various teams and divisions
* A detail-oriented mindset with a focus on accuracy and high-quality deliverables
* Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
* Experience with Project Management tools and MS Office products (Excel, PowerPoint)
* Must be performing satisfactorily in current role
* Consistently prioritizes safety and security of self, others, and personal data
* Embraces diverse people, perspectives, and styles
* Possesses a high school diploma, GED, or high school equivalency
* Is at least 18 years of age and has the authorization to work in the United States
**WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)**
To take your career to the next level, consider having:
* Experience with airline business and contact center operations
* Project Management Certification (PMP)
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to supporting your growth and development. As an Analytics Intake and Coordinator, you'll have access to:
* Ongoing training and professional development opportunities
* Mentorship and coaching from experienced colleagues
* Opportunities to work on high-impact projects and contribute to the organization's success
* A dynamic and inclusive work environment that fosters creativity, collaboration, and continuous learning
**Work Environment and Company Culture Highlights**
arenaflex offers a remote work environment that allows you to work from the comfort of your own home. Our company culture is built on:
* Collaboration and teamwork
* Innovation and creativity
* Continuous learning and development
* Diversity, equity, and inclusion
* Work-life balance and flexibility
**Compensation, Perks, and Benefits**
arenaflex offers a competitive salary and a range of benefits, including:
* Comprehensive health insurance
* Retirement savings plan
* Paid time off and holidays
* Professional development opportunities
* Access to cutting-edge technology and tools
* A dynamic and inclusive work environment
**Conclusion**
If you're a motivated and detail-oriented individual with a passion for analytics and project coordination, we encourage you to apply for this exciting opportunity. Join our team at arenaflex and contribute to driving operational performance, enhancing customer satisfaction, and boosting revenue. Apply now and take the first step towards a rewarding new role.