Are you passionate about delivering a unique customer experience and have a natural drive to help people? No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for a world-leading manufacturer of road, mountain, triathlon, urban, fitness and electric bikes . ManpowerGroup Greece , on behalf of our client, one of the largest BPO companies, is looking for a German Speaking Customer Care Representative. Company’s HQ: Athens Working Model: Remote or Hybrid in Greece ️You will be reporting to: Operations Manager. What you will be doing: Manage inbound calls, emails, or live chats Provide accurate, valid, and complete information by using the right methods/tools Identify and assess customers’ needs to achieve satisfaction Meet personal/customer service team targets and call-handling quotas Follow communication procedures, guidelines, and policies Requirements A C1/C2 level in German Fluency in English Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Proven customer support experience or experience as a client service representative Benefits 100% work from home (anywhere in Greece) Indefinite contract Competitive remuneration package Opportunities for international Career through the International Mobility program Private health insurance + Dental Care Recruitment Process: · If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview. · As for the next steps, there will be 2 more interviews with the client either in person or online. (Recommended: For any questions regarding this opportunity, please contact directly Vassiliki Lampri to the following email:
[email protected] ) You can always check all our German Speaking roles here: #Empoweringtalent #WebelieveinTalent #ManpowerGroupGreece Originally posted on Himalayas