MCI is looking for a Remote Call Center Representative in Saskatchewan to handle inbound customer inquiries, troubleshoot technical issues, and assist with sales. The role requires excellent communication skills, basic knowledge of Microsoft Office Suite, and the ability to thrive in a fast-paced environment. MCI provides all new employees with world-class training, and the position offers a competitive compensation package, including a bonus and benefits. Requirements Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Benefits Paid Time Off Incentives & Rewards Health Benefits Retirement Savings Disability Insurance Life Insurance Career Growth Paid Training Fun, Engaging Work Environment Casual Dress Code Originally posted on Himalayas