Unlock a rewarding career with EZCORP, where innovation and teamwork thrive! We're seeking a highly skilled and motivated Retail Customer Service Representative to join our team in Killeen, Texas. As a key member of our customer-facing team, you will provide exceptional service, drive sales, and build lasting relationships with our customers. Enjoy a flexible, hybrid remote work arrangement and a competitive salary with comprehensive benefits. We offer a structured career path with opportunities for growth and development, including a 5-week paid training program, certification programs, and potential for promotion to leadership roles. Our benefits package includes: Free Health Insurance Competitive Wages Monthly UNCAPPED Bonus Potential Great Working Hours 401(k) with Company Match Generous Paid Time Off Holiday Pay Store Discount As a Retail Customer Service Representative (Pawnbroker), you will: Provide exceptional customer service, greeting customers, and interacting with them in person and on the phone Process sales, loans, and extensions Perform opening and closing store duties Work collaboratively with our team to drive sales and achieve store goals Requirements: High school diploma or GED Customer service, cashier, or retail experience Excellent communication and interpersonal skills Ability to multitask and work well independently and as a team member Able to pass a criminal background check and drug test Preferred qualifications: Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics Sales background Bilingual Ready to start your career with EZCORP? Apply now and take the first step towards a rewarding and challenging role with our dynamic team! Apply for this job