Logistics Support Specialist

Remote, USA Full-time Posted 2025-06-22

? *Role Description**

As a key member of our Delivery Station team, you will be responsible for handling customer inquiries, resolving issues in a timely manner, and working collaboratively with colleagues to achieve shared goals. This role requires strong analytical skills, effective communication abilities, and a commitment to excellence.

You will also be responsible for:
? Managing customer expectations and providing solutions that meet their needs;
? Analyzing data to identify trends and areas for improvement;
? Collaborating with cross-functional teams to drive process improvements;
? Providing exceptional customer service through phone, email, or in-person interactions;
? *Required Skills and Qualifications**

To succeed in this role, you should possess excellent communication and interpersonal skills, as well as a strong ability to analyze data and make informed decisions. Previous experience in customer service is preferred, but not required.

We are committed to creating a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.