Join Our Team and Deliver Exceptional Customer Experiences from the Comfort of Your Own Home! We're seeking a highly skilled and motivated Customer Service Representative to join our QVC team, working remotely from the following locations: Florida, North Carolina, South Carolina, Texas, Virginia, or Boise, ID area. As a Customer Service Representative, you will play a vital role in providing top-notch support to our customers, answering inbound calls, and resolving issues in a fast-paced environment. About the Role: Handle a high volume of customer inquiries, providing personalized support and resolving issues efficiently Assist customers with orders, refunds, payments, and account-related questions Work in a virtual environment with a set schedule and structured day, navigating multiple systems and screens Collaborate with peers and leaders to achieve team goals and objectives Participate in ongoing training and development to enhance skills and knowledge What We Offer: Competitive hourly rate of $15.00, with automatic increases every 6 months for 2 years, reaching $17.00/hour Pay for Performance incentive, paid out monthly to eligible team members Comprehensive benefits package, including health care, 401(k), paid time off, and tuition reimbursement Opportunities for advancement and career growth within the Qurate Retail Group family of brands A dynamic and supportive work environment, with a focus on diversity, equity, and inclusion System Requirements: Self-provided computer or laptop, running a Microsoft Operating System (Windows 10), not older than 3 years Headset compatible with QVC specifications (QVC reimburses $75 for headset) High-speed internet connection (satellite, broadband, wireless, or dial-up services are not an option) Training and Onboarding: 6-week paid training period, with full attendance and participation required Training schedule: Monday - Friday, 9:00 am - 5:30 pm ET How to Apply: Complete our online application Complete a skills assessment on your mobile device or computer Self-schedule an interview Participate in a virtual interview Join Our Team Today! If you're passionate about delivering exceptional customer experiences and are looking for a dynamic and supportive work environment, apply now to become a Remote Customer Service Representative with QVC! Apply for this job