Join Our Team and Make a Difference in Healthcare We're seeking a highly motivated and results-driven Outbound Call Center Representative to join our team at Signify Health. As a key member of our Member Engagement team, you will play a vital role in improving the lives of our health plan members by offering, explaining, and scheduling free in-home or virtual healthcare evaluations. If you're passionate about delivering exceptional customer service and driving results, we want to hear from you! Job Overview: Competitive hourly rate of $15.00 with unlimited monthly commission potential 3 weeks of paid training (Monday-Friday, 8AM-4:30PM) to set you up for success Flexible remote work arrangement with a fixed daily schedule Comprehensive benefits package, including medical, dental, and vision plans, 401K, and tuition reimbursement Opportunity to work with a leading healthcare company and make a lasting impact on people's lives Responsibilities: Make an average of 50 outbound calls per hour to offer, explain, and schedule free in-home or virtual health evaluations Follow approved scripts and ensure members understand and are comfortable with the terms Present a positive, professional, and high-energy approach to clients, health plan members, and team members Meet daily goals set by the department, including productivity, quality, and customer service targets Adjust, reschedule, and cancel appointments with members and contracted providers as requested Monitor performance results and report member complaints and escalations to Member Engagement Managers Requirements: High School Diploma or equivalent preferred 1+ year of call center experience or 2+ years of general work experience required Previous outbound call center or high-volume experience working in a metrics-driven environment is preferred Persuasive communication skills and ability to rebuttal while treating members with professional courtesy Strong computer skills and ability to use multiple systems simultaneously Reliable internet service with 10MB upload/download ability and a quiet workspace What We Offer: Competitive compensation and benefits package Opportunity to work with a leading healthcare company and make a difference in people's lives Professional development and growth opportunities Flexible remote work arrangement and work-life balance Take the Next Step If you're ready to join a dynamic team and take your career to the next level, apply now to become a Remote Outbound Call Center Representative at Signify Health. Let's discuss how you can become a vital part of our success story! Apply for this job