Note: The job is a remote job and is open to candidates in USA. Eaton DC is part of Langham Hospitality Group, which operates a collection of distinctive hotels and resorts. They are seeking a Sales and Marketing Executive Administrator to provide administrative support to senior leadership within the Sales & Marketing department, ensuring efficient operations and communication.
Responsibilities
- Provide administrative support to senior Sales & Marketing leadership
- Manage incoming and outgoing communications, including phone calls and emails, with professionalism and efficiency
- Coordinate calendars and schedule meetings, including daily team meetings and leadership engagements
- Maintain accurate, organized, and confidential records, files, and documentation
- Prepare reports and departmental documentation, including expense reports, banquet forecasts, and 21-day catering reports
- Monitor and manage sales and catering inquiry portals, ensuring timely review and assignment to the appropriate team members
- Coordinate group-related business logistics, including proposals, contracts, menu cards, parking vouchers, and welcome amenities
- Create and manage individual reservations for VIP guests as requested by senior leadership
- Serve as the subject matter expert for departmental software systems (e.g., Delphi, Shiji, Microsoft Office)
- Oversee day-to-day operations of the Sales & Marketing office to maintain an organized and efficient work environment
- Monitor inventory and maintain adequate office supplies
- Manage correspondence distribution, including emails, phone calls, and physical mail
- Assist with onboarding new team members and coordinate training sessions
- Collaborate cross-functionally with internal departments to ensure smooth execution of operations and events
- Provide oversight and support Sales and Marketing Coordinators, ensuring daily tasks are performed in alignment with hotel and company standards
- Promote consistency, efficiency, and professionalism across administrative workflows
Skills
- Previous experience as a seasoned Sales and Catering Coordinator in an upscale or luxury hotel preferred
- Experience providing oversight in a multi-segmented work environment
- First-hand knowledge of sales and catering workflows and sales-related systems
- Excellent organizational skills, attention to detail and the ability to work under tight deadlines
- Ability to effectively deal with internal and external clients
- Highly skilled at Microsoft Word and Excel
- Thorough organization and time management skills to complete tasks efficiently and timely
- Ability to listen effectively, to speak and write English clearly
- Excellent knowledge of English grammar and spelling
- Accurate typing skills at 50 words or more per minute
- High school diploma or equivalent required
Benefits
- Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
- Paid Holidays
- Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums)
- Basic Life Insurance, AD&D, and Short-Term Disability (company paid)
- Long Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase)
- 401k plan with Roth option and employer match
- Free meals while on duty
- Uniforms and cleaning of uniforms (for applicable positions)
- Free and discounted hotel stays
- Discounted parking
- Guidance Resources – company paid benefit for personal counseling
Company Overview
- EVOLUTION OF HOSPITALITY. It was founded in 2018, and is headquartered in Washington, District of Columbia, US, with a workforce of 51-200 employees. Its website is https://www.eatonworkshop.com/hotel/dc.