VIRTUAL CHAT SUPPORT ASSOCIATE - FULL TIME Remote Position - Immediate Start Available Position Overview Full-time Virtual Chat Support Associate needed to provide real-time customer assistance through live chat platforms. Join our remote team helping customers nationwide with their inquiries and issues. Key Responsibilities Respond to customer inquiries via live chat platforms Provide technical support and product information Process orders, returns, and account changes Resolve customer complaints and escalate complex issues Maintain chat response time and quality standards Document customer interactions in CRM system Collaborate with team members on customer solutions Requirements High school diploma or equivalent 1+ years chat support or customer service experience Excellent written communication skills Fast typing speed (40+ WPM) with accuracy Strong multitasking abilities Problem-solving and conflict resolution skills Reliable internet and quiet home office Technical Requirements Computer with Windows 10/Mac OS High-speed internet (25+ Mbps minimum) Dual monitor setup preferred Backup internet connection recommended Familiarity with chat software platforms Compensation & Benefits $17-21/hour based on experience Full-time: 40 hours per week guaranteed Comprehensive health benefits Paid time off and holidays Performance bonuses available Career advancement opportunities Schedule Monday-Friday: 8 AM - 5 PM Some weekend availability required Rotating shift options available Consistent full-time hours Powered by JazzHR Apply for the job now! Apply for this job