At arenaflex, we're dedicated to driving positive change in the lives of individuals and families in Fitchburg, MA. As a non-profit human services agency, we're committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact.
**Join Our Team and Make a Difference**
We're seeking an experienced Data Entry Clerk to join our team and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. As a valued member of our team, you'll have the opportunity to drive results, define an industry, and make a meaningful difference in the community.
**Position Overview**
As a Data Entry Clerk, you'll be responsible for maintaining accurate and up-to-date records in our Statewide Client Service Center, monitoring emails and logging documents in our Monday.com platform, and following program guidelines for the use of all required database systems. You'll also collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
**Essential Duties and Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications and Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
**Why Join arenaflex?**
At arenaflex, we offer a range of fantastic benefits to support your well-being and personal growth:
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**Join Our Team and Experience a Workplace that Values Your Well-being and Personal Growth**
If you're passionate about making a difference in the community and have the skills and experience to excel in this role, we encourage you to apply. Join our team at arenaflex and experience a workplace that values your well-being and personal growth.
**Simple Application Process**
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
**About arenaflex**
arenaflex is a non-profit human services agency dedicated to positive change in the lives of individuals and families in Fitchburg, MA. We're committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact.
**Industry Insights**
The human services industry is rapidly evolving, with a growing need for innovative solutions to address the complex needs of individuals and families. At arenaflex, we're at the forefront of this movement, leveraging cutting-edge technology and best practices to deliver high-quality services and support to our clients.
**Career Growth Opportunities**
At arenaflex, we're committed to supporting the growth and development of our employees. Whether you're looking to advance in your career or explore new opportunities, we offer a range of training and development programs to help you achieve your goals.
**Work Environment and Company Culture**
Our team is united by a shared passion for making a difference in the community. We're a dynamic and supportive team that values collaboration, innovation, and creativity. Our work environment is fast-paced and challenging, but also rewarding and fulfilling.
**Compensation and Benefits**
We offer a competitive salary and a range of fantastic benefits to support your well-being and personal growth. Our benefits package includes comprehensive health insurance, paid time off, hybrid work opportunities, student loan forgiveness, tuition remission, employer-sponsored retirement, pet insurance, and employee discounts.
**Conclusion**
If you're passionate about making a difference in the community and have the skills and experience to excel in this role, we encourage you to apply. Join our team at arenaflex and experience a workplace that values your well-being and personal growth.