Job Overview: We are seeking a highly motivated and customer-focused Collections Customer Service Representative to join our dynamic team at Revco Solutions Inc., a leading Accounts Receivable Management company. As a Collection Specialist, you will play a vital role in negotiating repayment or establishing repayment schedules to resolve delinquent accounts. If you have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service, we want to hear from you! What We Offer: Competitive salary: $16.00 - $17.00 per hour plus unlimited bonus potential Comprehensive benefits package, including Medical, Dental, Vision, Life, and Disability coverage 401(k) Savings Plan with Company Match Paid Time Off (PTO), Paid Holidays, and Paid Training Monthly Performance Bonuses and Referral Incentive Program Opportunities for professional growth and development in a dynamic team environment Responsibilities: Contact consumers to negotiate repayment or establish repayment schedules to resolve delinquent accounts Provide exceptional customer service, responding to customer inquiries and concerns in a professional and courteous manner Meet or exceed performance targets, including collection goals and quality standards Stay up-to-date with industry developments and best practices, applying this knowledge to continuously improve performance Requirements: High School Diploma or Equivalent Ability to actively listen and communicate effectively Preferred Qualifications: One (1) year of Call Center and Customer Service Experience Two (2) years of Collection Experience Mathematical and Analytical Skills Negotiation Skills What to Expect: Full-time position with a competitive salary and benefits package Opportunities for professional growth and development in a dynamic team environment A supportive and collaborative team culture How to Apply: If you are a motivated and customer-focused individual looking to join a dynamic team, please apply now to become a Collections Customer Service Representative. We look forward to hearing from you! Apply for this job