Join our team at Workwarp as a Pharmacy Customer Service Representative, where you'll play a vital role in delivering exceptional service to injured workers, managing their prescription needs with efficiency and accuracy. As a full-time remote employee, you'll enjoy the flexibility of working from home on weekends, with a schedule that includes alternating weekends on a 4-day, 10-hour shift. About the Position: Immediate start date available Competitive salary and comprehensive benefits package, including health insurance, dental insurance, 401(k), and paid time off Remote work arrangement, with the opportunity to work from home on weekends Key Responsibilities: Manage claimant profiles in our pharmacy network, ensuring accurate and efficient service Assist pharmacies with medication adjudication and coordinate with client adjusters, pharmacies, and claimants to ensure seamless benefit assignment Provide exceptional customer service, responding to inquiries from claimants, adjusters, and pharmacies regarding medications Maintain accurate and up-to-date client and claimant information in multiple systems Adapt to changing processes and client needs, demonstrating flexibility and a commitment to excellence Requirements: 3+ years of related customer service or telephonic experience, or equivalent combination of education and experience Proficiency in computer systems and software, including Microsoft Office Excellent communication and active listening skills, with the ability to ask relevant questions and provide clear responses Strong written grammatical skills and understanding of proper telephone etiquette Nice-to-Haves: Experience in workers' compensation law Editing skills What We Offer: Comprehensive benefits package, including health insurance, dental insurance, 401(k), and paid time off Opportunity to work with a dynamic team and make a meaningful impact in the lives of injured workers Flexible remote work arrangement, with the ability to work from home on weekends Ready to take the next step in your career? Apply now to join our team as a Pharmacy Customer Service Representative! Apply for this job