Virtual Call Center Agent (Remote)
About Company (Work From Home Position)
Empowering Digital Transformation through Social Media & IT Services...
With over 20 years of experience in managing customer services across inbound and outbound segments, specifically in the Telecom and international sectors, I lead a dynamic company focused on providing innovative Social Media and IT solutions. Our goal is to help businesses thrive in the digital era by leveraging cutting-edge technologies and tailored strategies.
Virtual Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the companys positive reputation. They often have the following responsibilities: ? Take customer calls and provide accurate, satisfactory answers to their queries and concerns ? De-escalate situations involving dissatisfied customers, offering patient assistance and support ? Call clients and customers to inform them about the companys new products, services and policies ? Guide callers through troubleshooting, navigating the company site or using the products or services ? Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items ? Collaborate with other call center professionals to improve customer service ? Help to train new employees and inform them about the companys customer management policies
Only Candidate from US will be shortlisted
Similar Remote Jobs
Virtual Call Center Agent (Remote)
Posted on: 24-09-2024 00:00
Remote Call Center Representative (Internal)
Posted on: 24-09-2024 00:00
Remote Healthcare Customer Service Representative
Posted on: 24-09-2024 00:00
Inbound Calling Executive - Remote
Posted on: 24-09-2024 00:00
EDI Project Manager (Part Time)
Posted on: 24-09-2024 00:00
Remote Chat Support (Entry Level)
Posted on: 24-09-2024 00:00
Back Office istant Manager Remote
Posted on: 24-09-2024 00:00
Senior National Accounts Manager (BN)
Posted on: 24-09-2024 00:00
Patient Scheduler II - Remote
Posted on: 24-09-2024 00:00
Work From Home Teen Jobs
Posted on: 24-09-2024 00:00
Work from Home. Flexible Hours. Life Insurance Agent.
Posted on: 13-11-2024 04:55
Summer 2025 Undergraduate Intern, National Prison Project
Posted on: 08-01-2025 08:06
Delta Airlines Virtual Jobs (Work At Home) - WFH
Posted on: 27-02-2025 00:00
Remote Entry Level Writer (No Experience, App Testing)
Posted on: 22-10-2024 05:28
Part Time Remote Paid Advertising Manager on Facebook, Instagram, Google Ads, etc.
Posted on: 01-10-2024 00:00
Cigna careers remote
Posted on: 27-02-2025 00:00
Interviewing Now! Office RN - Flexible Schedule, Day Shift
Posted on: 16-01-2025 19:17
Amazon Online Jobs Work From Home - No Experience Required
Posted on: 05-12-2024 05:16
Remote Agent - Entry Level with Flexible Schedules
Posted on: 26-12-2024 06:11
Warehouse Material Handler
Posted on: 22-09-2024 00:00