We are seeking a highly skilled and motivated Customer Service Representative to join our team at Allied Solutions! As a remote customer service professional, you will have the opportunity to work in a dynamic and supportive environment, delivering exceptional service to our customers while building solid relationships. This is a direct-hire position with a competitive salary, a $1500 sign-on bonus program, and a comprehensive benefits package. About Us At Allied Solutions, we are driven by an enthusiastic spirit and a passion for success. As one of the largest providers of insurance, lending, and marketing products to financial institutions in the country, we offer a robust compensation package and dedicated career paths for all our positions. We celebrate our employee successes, recognize their achievements, and care about the communities we serve. Job Responsibilities Handle incoming borrower, agent, and lender calls with professionalism and speed Work the outbound call queue and make outbound calls or web verification Accurately compose written information for loan histories of customers Verify, key, and memo insurance information Process insurance information received from agents, lenders, and borrowers on the internal tracking system Review insurance policies for compliance with lender requirements Distribute and exchange information with others Meet set goals and assigned workload expectations for productivity Mentor fellow co-workers as requested by supervisor Qualifications High school diploma/GED required 1 year of related experience preferred Data entry and keyboard knowledge required Call Center experience preferred Strong attention to detail and organization skills required Ability to handle multiple tasks and work independently in a fast-paced environment Strong problem-solving and analytical abilities What We Offer Competitive salary and $1500 sign-on bonus program Comprehensive benefits package, including medical, dental, and vision insurance 401(k) or Roth account with employer match Company-paid life, short, and long-term disability coverage 3 weeks PTO by the end of the first year Dedicated career paths and opportunities for growth and advancement If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application. Apply for this job